Negotiation Skills

Negotiation skills are an essential competency for any manager, especially for those in supply chain management. This course provides learners with a roadmap for leading or participating in successful negotiations. Students will focus on the negotiation process, and learn the activities and techniques to be used from the preparation stage to the actual face-to-face negotiations. The course covers understanding the other negotiator, responding to power imbalances, as well as looking beyond the deal to build longer-term relationships. Interactive activities, including negotiation simulations and role-playing exercises, feature prominently and allow for opportunities to fine-tune the students negotiation skills.